At Weldin Equipments, we are committed to delivering your purchased products in a timely and efficient manner. This Shipping Policy outlines how we handle shipping, including shipping methods, timelines, costs, and related procedures.
1. Shipping Methods
We offer a variety of shipping methods to suit your needs. The available shipping options will be displayed at checkout based on your delivery location and the nature of the products being ordered. Our primary shipping methods include:
- Standard Shipping: Delivery typically occurs within 4 business days after dispatch.
- Expedited Shipping: Delivery within 2 business days for quicker service.
- International Shipping: Available for certain locations. Delivery times will vary based on the destination.
2. Processing Time
Once your order has been placed, it will be processed within 2 business days. Orders placed after 1on business days, or on weekends and public holidays, will be processed on the next working day. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
3. Shipping Costs
Shipping charges are calculated based on the following factors:
- The weight and dimensions of your order
- Delivery location
- Chosen shipping method
Shipping costs will be displayed at checkout. For certain locations or orders over a specified amount, we may offer free shipping promotions, which will be reflected at checkout.
4. International Shipping
We offer international shipping to select countries. Please be aware that:
- International shipping times vary depending on the destination country.
- Customers are responsible for paying any additional customs duties, taxes, or import fees required by their country. These costs are not included in our shipping fees.
5. Delivery Timeframes
Delivery times vary based on the shipping method selected and the destination:
- Standard Shipping: 4 business days within [Insert country/region].
- Expedited Shipping:2 business days within [Insert country/region].
Please note that delivery timeframes are estimates and cannot be guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues.
6. Order Tracking
Once your order has been dispatched, we will send you an email with your shipment tracking information. You can track your order through the carrier’s website using the provided tracking number. Please allow up to 24 hours for the tracking information to update.
7. Failed Deliveries or Incorrect Addresses
If the delivery fails due to an incorrect address provided by the customer or if the carrier is unable to deliver after multiple attempts, the package may be returned to us. In such cases:
- We may charge an additional shipping fee to resend the package.
- Any delays or costs resulting from incorrect or incomplete address information are the responsibility of the customer.
8. Lost or Damaged Packages
We take great care to ensure your order reaches you safely. However, if your package is lost or damaged in transit, please contact us immediately at kamran@weldinequipments.com or weldinindia@gmail.com, or by phone at +91 8169493708, +91 7893419333, or +91 9324847364.
- Lost Packages: We will work with the shipping carrier to locate your package and arrange a replacement or refund if the package cannot be found.
- Damaged Packages: If your package arrives damaged, please provide photos of the damage and the packaging for us to initiate a claim with the carrier.
9. Restricted Shipping Areas
Certain locations may have restrictions due to local laws, shipping carrier limitations, or high-risk delivery zones. If we are unable to ship to your location, you will be notified during checkout or after placing your order.
10. Contact Information
If you have any questions about your order or shipping, please contact our customer service team:
Weldin Equipments
Email: kamran@weldinequipments.com / weldinindia@gmail.com
Phone: +91 8169493708, +91 7893419333, +91 9324847364